WHO IS GENERAL KİMYA?

 
   General Kimya, a sales company having its head office in İzmit, was founded in 2001. It deals with maintenance chemicals and conducts production, research, development and sales activities in its own facilities. 

   Acting in six regions of Turkey, the company tries its best to give support with its Operations, Human Resources, Customer Services and Training Departments and Field Sales Inspectors to Sales Consultants affiliated to 5 Regional Directorates and also observes its reflections on our customers.

   Our mission is to find permanent solutions for chemical problems by considering environment and human health. As it is known, sales is a complete process with service. Some of our essential missions with after sales service are; 

• preparation of product for use
• training for user
• training on product
• user and product control

   The company uses different methods to pace with the rapid changes in the world and ongoing innovations in technology and to meet the new expectations of people, which are originated by the concept of sales. Being aware of the fact that it is time to invest on human resource, the company has a large organisation within the frame of institutional structure.   

   The company tries hard to give quality service with a large group of vehicles, trained and friendly personnel. Sales consultants are trained by our Training Executives, organised by the Regional Directors and controlled by the Field Inspectors. We provide service with professional staff having perfect discipline in labour.

   Companies should establish the mission, vision and fundamental values in order to survive in an existing and incoming environment of competition. General Kimya shares its studies on this subject with its personnel and receives their full support in return.

   We always aim to find solutions in line with the events and innovations.

OUR VISION

   We aim at becoming a leading company, which is taken as a model in the sales of maintenance chemicals.

OUR MISSION

• customer oriented approach
• quality and safe service with after sales support
• continuous instillation of quality in personnel and customer
• continuous development of physical and human resources
• creativity and continuous development

FUNDAMENTAL VALUES

   The company accepts as a moral and financial obligation to be a customer oriented continuously developing firm following a quality policy on honesty, equity, frankness and consistency with respect for environment and human health. This is the basic principle of our life.

FOCAL POINTS OF GENERAL KIMYA



   We, as General Kimya, achieve our success by concentrating mainly on three areas. We give more importance and, consequently attain more efficiency, in these areas day by day. We regard our business partners as our three basic focal points.

OUR APPROACH TO CUSTOMERS

   We are directed by customers for development. All stages of operation are arranged in a way to meet customers’ expectations. We are aware that we exist for and by means of our customers. Thus, customers teach us which points to be renewed and developed.

OUR APPROACH TO PERSONNEL

   Our success depends on the salesmen, who bring the facility into existence. We try to recruit persons, who can adapt to our team and institutional culture. We try hard for their personal development and training. Our team of success-driven personnel provides a different service to the customers.

OUR APPROACH TO PRODUCTION

   We continuously develop our products in accordance with the expectations and information of customers. Quality is quite important for us; because quality of products reflects the quality of company.

TRAINING AND PLACEMENT PROGRAM OF GENERAL KIMYA

   “After bread, education!” Danton

   Education is a comprehensive concept comprising a long process. Our staff certainly takes the first place in our policy of continuous development and improvement. From the point of “Education forever”, our existing trainings are continuously developed and backed with the new ones in accordance with the requirements of modern technology.

   Newly recruited sales consultants undergo a series of training including observation, product recognition, demo, regional control, customer creation and sales techniques. Each personnel is subject to periodical training on company culture, institutional structure, sales technique, travel and discovery of success, positive thinking, body language, motivation, marketing, planning, management of time, communication, customer-orientation and personal development. Quality works are performed by the trained personnel.